Summary

What Information We'll Cover

Change is a constant in clinical, educational, and human service organizations. New procedures, documentation requirements, technology platforms, treatment protocols, and organizational initiatives regularly require employees to modify their behavior. Unfortunately, even well-intentioned changes can fail when organizations overlook the environmental conditions necessary to support them.

This course introduces change management through the lens of Organizational Behavior Management. Participants will examine why employees may continue engaging in familiar behaviors after new expectations have been introduced and how competing contingencies, response effort, and reinforcement histories affect the adoption of new practices.

We will explore common sources of resistance to change and practical strategies for preparing the environment before implementation. Participants will learn about principles of effective change, phases of change initiatives, and the critical role leaders play in communicating expectations, removing barriers, supporting new behaviors, and sustaining improvements.

The course also examines the distinction between compliance and commitment, emphasizing the importance of employee participation and environmental support. Through workplace scenarios, participants will practice identifying why change efforts stall and selecting strategies to improve implementation and long-term success.

The Details

SUP1012 - 1.5 Supervision CEUs

Released 10/24/2026

INSTRUCTOR:
Shannon Biagi, MS, BCBA
DURATION:
1 hour, 31 minutes
PARTICIPATION MONITORING:
Video completion tracking, knowledge checks and post-training quiz
EVENT FORMAT:
Asynchronous online course with videos

CE PROVIDER INFORMATION: 
Chief Motivating Officers, LLC (OP-19-3170)

Closed Captioning available.

After this course, participants will be able to:

Objectives - What We'll Accomplish During This Course

  • Explain how environmental contingencies influence employee responses to organizational change.

  • Identify common environmental barriers that interfere with the adoption of new workplace practices.

  • Analyze resistance to change using behavioral principles rather than relying solely on explanations involving employee attitudes or motivation.

  • Describe strategies for preparing organizational environments to support successful change initiatives.

  • Identify principles and phases of effective organizational change processes.

  • Describe the role of supervisors and leaders in supporting the implementation and maintenance of organizational change.

  • Differentiate between employee compliance and commitment during change initiatives.

  • Apply behavioral troubleshooting strategies to scenarios in which organizational changes are not producing the intended results.

Course Outline

    1. SUP1012 Syllabus

    2. Pre-course Check-in

    1. Optional: Downloadable Guided Notes

    2. Change Management for Early Career Behavior Analysts

    1. SUP1012 - Completion Quiz

    2. Post-Training Survey

About this course

  • $15.00
  • 6 lessons
  • 1.5 hours of video content

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