Summary

What Information We'll Cover

Employee recognition is widely recommended as a leadership practice, yet many supervisors struggle to use it in ways that reliably improve performance. Praise, rewards, incentives, and recognition programs are often implemented with good intentions, but their effects depend on the contingencies they create and how employees respond to them.

This course examines the behavioral science of consequences and their application to workplace performance. Participants will review the three-term contingency and learn to distinguish reinforcement from punishment, as well as positive from negative reinforcement. The course emphasizes an important distinction: recognition is something a supervisor delivers, while reinforcement is determined by its effect on future behavior.

Participants will explore the characteristics of effective positive feedback and recognition, methods for identifying meaningful reinforcers, and ways to evaluate whether recognition efforts are producing the intended effects. The course also examines punishment and extinction, including how these processes can operate in everyday supervisory interactions.

Through applied examples, participants will learn to analyze workplace contingencies, recognize unintended consequences, and make more informed decisions about supporting employee behavior. The goal is to help early career behavior analysts use reinforcement and recognition thoughtfully, ethically, and effectively in their leadership roles.

The Details

SUP1011 - 2.0 Supervision CEUs

INSTRUCTOR:
Shannon Biagi, MS, BCBA
DURATION:
1 hour, 59 minutes
PARTICIPATION MONITORING:
Video completion tracking, knowledge checks and post-training quiz
EVENT FORMAT:
Asynchronous online course with videos

CE PROVIDER INFORMATION: 
Chief Motivating Officers, LLC (OP-19-3170)

Closed Captioning available.

After this course, participants will be able to:

Objectives - What We'll Accomplish During This Course

  • Describe the three-term contingency and explain how consequences influence workplace behavior.

  • Differentiate between positive reinforcement, negative reinforcement, positive punishment, and negative punishment in supervisory contexts.

  • Distinguish recognition and praise from reinforcement based on their observed effects on behavior.

  • Identify characteristics of effective behavior-specific positive feedback and recognition.

  • Select strategies for identifying potential reinforcers for individual employees.

  • Describe how punishment and extinction may influence employee behavior and supervisory relationships.

  • Evaluate the effects of recognition practices using observable changes in workplace performance.

  • Apply consequence analysis to identify contingencies supporting desirable and undesirable workplace behaviors.

Course Outline

    1. SUP1011 Syllabus

    2. Pre-course Check-in

    1. Reinforcement and Recognition for Early Career Behavior Analysts

    1. SUP1011 - Completion Quiz

    2. Post-Training Survey

About this course

  • $20.00
  • 5 lessons
  • 2 hours of video content

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